Welcome to the Partner Portal Documentation! Our Partner Portal is designed to empower our partners with the tools and features they need to effectively sell our products to a diverse customer base. Whether you’re looking to operate under your own brand or as a standard partner, our portal offers a comprehensive suite of functionalities to support your business growth and customer management.

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Key Features

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White Label Partner Option

As a White Label Partner, you have the flexibility to customize the portal with your own branding:

• Custom Portal Name and Logo: Sell our products under your brand.
• Additional Charges: Enjoy the benefits of white labeling for a small extra fee.

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Customer Management

Efficiently manage your customer base with our robust customer management tools:

• Create Customers: Add new customers to your database seamlessly.
• Subscription Managemen: Self-create and manage subscriptions for your customers.

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User Management

Enhance your team’s productivity by adding subusers:

• Salesman and Relationship Managers: Assign specific roles to subusers to assist your customers effectively.
• Subuser Management: Empower your team to provide tafilored support.

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Cloud User Insights

Gain visibility into your customers’ cloud usage:

• User Search: Identify which customers are currently utilizing cloud services.
• Billing Information: Access detailed billing records for all created invoices.
• Audit Logs: Track every action related to customer management, including creation, deletion, and plan upgrades.

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Support and Ticketing

Ensure smooth operations with our support system:

• Raise Tickets: Submit tickets for any issues you encounter.
• Customer Tickets: View and manage tickets raised by your customers for timely resolution.

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Getting Started

Explore our comprehensive documentation to get started with the Partner Portal. Learn how to leverage these features to streamline your operations and enhance customer satisfaction. Whether you’re a new partner or looking to transition to a white label partnership, our portal is designed to support your success every step of the way.

Welcome to a new era of partnership. Let’s grow together!