Welcome to the Partner Portal Documentation! Our Partner Portal is designed to empower our partners with the tools and features they need to effectively sell our products to a diverse customer base. Whether you’re looking to operate under your own brand or as a standard partner, our portal offers a comprehensive suite of functionalities to support your business growth and customer management.Documentation Index
Fetch the complete documentation index at: https://docs.partners.cocloud.in/llms.txt
Use this file to discover all available pages before exploring further.
Key Features
White Label Partner Option
As a White Label Partner, you have the flexibility to customize the portal with your own branding:- Custom Portal Name and Logo: Sell our products under your brand.
- Additional Charges: Enjoy the benefits of white labeling for a small extra fee.
Customer Management
Efficiently manage your customer base with our robust customer management tools:- Create Customers: Add new customers to your database seamlessly.
- Subscription Managemen: Self-create and manage subscriptions for your customers.
User Management
Enhance your team’s productivity by adding subusers:- Salesman and Relationship Managers: Assign specific roles to subusers to assist your customers effectively.
- Subuser Management: Empower your team to provide tafilored support.
Cloud User Insights
Gain visibility into your customers’ cloud usage:- User Search: Identify which customers are currently utilizing cloud services.
- Billing Information: Access detailed billing records for all created invoices.
- Audit Logs: Track every action related to customer management, including creation, deletion, and plan upgrades.
Support and Ticketing
Ensure smooth operations with our support system:- Raise Tickets: Submit tickets for any issues you encounter.
- Customer Tickets: View and manage tickets raised by your customers for timely resolution.