Partner Portal Overview
Welcome to the Partner Portal Documentation! Our Partner Portal is designed to empower our partners with the tools and features they need to effectively sell our products to a diverse customer base. Whether you’re looking to operate under your own brand or as a standard partner, our portal offers a comprehensive suite of functionalities to support your business growth and customer management.
Key Features
White Label Partner Option
As a White Label Partner, you have the flexibility to customize the portal with your own branding:
- Custom Portal Name and Logo: Sell our products under your brand.
- Additional Charges: Enjoy the benefits of white labeling for a small extra fee.
Customer Management
Efficiently manage your customer base with our robust customer management tools:
- Create Customers: Add new customers to your database seamlessly.
- Subscription Managemen: Self-create and manage subscriptions for your customers.
User Management
Enhance your team’s productivity by adding subusers:
- Salesman and Relationship Managers: Assign specific roles to subusers to assist your customers effectively.
- Subuser Management: Empower your team to provide tafilored support.
Cloud User Insights
Gain visibility into your customers’ cloud usage:
- User Search: Identify which customers are currently utilizing cloud services.
- Billing Information: Access detailed billing records for all created invoices.
- Audit Logs: Track every action related to customer management, including creation, deletion, and plan upgrades.
Support and Ticketing
Ensure smooth operations with our support system:
- Raise Tickets: Submit tickets for any issues you encounter.
- Customer Tickets: View and manage tickets raised by your customers for timely resolution.
Getting Started
Explore our comprehensive documentation to get started with the Partner Portal. Learn how to leverage these features to streamline your operations and enhance customer satisfaction. Whether you’re a new partner or looking to transition to a white label partnership, our portal is designed to support your success every step of the way.
Welcome to a new era of partnership. Let’s grow together!